Terms of Service

This public offer (the “Offer”) sets out the terms of subscription access to the Profiforce service and of services provided on request on the Profiforce website (the “Site”). Seller: Sole proprietor (IE) Gleb Bychkov, TIN (ՀՎՀՀ) 20318469, state registration number 286.1589295, address: Republic of Armenia, Yerevan, Arabkir district, Khapantsyan St. 51/4, apt. 6, 0014, e-mail hello@profiforce.com.

3.1. A plan sets how many Automations can run at the same time and the monthly AI budget. Any number of Automations can be added to the Account and set up; the Client can switch an Automation on or off in the Account at any time within the plan. Plan names, limits, AI budgets, available terms and prices are listed on the “Pricing” page and form part of this Offer. Some Automations do not take up a slot in the plan — this is stated on their page or in the Account.

3.2. A subscription is paid for a term of 1, 3, 6 or 12 months; the available terms depend on the plan. The subscription starts once the payment is confirmed. If a subscription on the same plan is already active, the paid term is added to the remaining one.

3.3. There is no auto-renewal and no automatic charges: the Client renews the subscription by paying for a new term. Before the subscription ends, the Seller sends the Client reminders.

3.4. Changing plans. When the Client switches to another plan, the remaining days of the current subscription are converted into days of the new plan in proportion to the monthly prices of both plans, and the paid term is added to them; money for unused days is not lost. If the new plan allows fewer Automations to run at the same time than are switched on, the Client chooses which ones to keep; if the Client makes no choice, the most recently switched-on Automations keep running and the rest are paused with their settings kept.

3.5. AI. A plan includes a monthly AI budget for requests from the Client’s Automations to AI models connected by the Seller. The budget renews every month; unused budget does not roll over. When the budget runs out, Automations may work in a limited mode until it renews. The Client may connect their own AI service key (for example, OpenRouter): requests then run on the Client’s key with no plan limit and are paid by the Client directly to that service at its rates. The Client obtains accounts and keys for other third-party services (Telegram, Google, Meta, etc.) on their own and uses them under those services’ terms.

4.1. Free trial. On first registration the Client gets a free trial — 7 days of the “Business” plan at no charge, no card required. The AI budget during the trial is smaller than on a paid plan. The trial is given once per person; registering with another email address or Telegram account to get a new trial is not allowed, and in that case the Seller may refuse or end the trial. If the Client pays for a subscription during the trial, the remaining trial days are kept and added to the paid term.

4.2. Beta. A new Automation has the “Beta” status for 30 days after release and during that time does not take up a slot in the plan. A Beta Automation may contain errors and may change; the Seller fixes reported errors as soon as practicable.

4.3. Bonus days. The Client may report an error with the “Report a problem” button or through support. For an error confirmed by the Seller, the Seller may add extra subscription days on the Client’s current plan. Whether an error is confirmed, whether days are added and how many is at the Seller’s discretion. Bonus and trial days cannot be exchanged for money and are not counted in refunds.

7.1. Payment with Telegram Stars. If the Client chooses to pay with Telegram Stars, the invoice opens inside the Telegram app, and the Stars themselves are purchased by the Client from Telegram or an app store at their own rates. The number of Stars is calculated so that the Seller receives the price shown on the Site; the difference between what the Client pays for Stars and what reaches the Seller is a fee of Telegram and the app stores, is not received by the Seller and is not set by the Seller. The Client sees this surcharge on the checkout page before paying. A refund for such a transaction is made only in full and only in Stars to the same Telegram account.

13.1. This section is the Client’s instruction to the Seller to process personal data (Article 14 of the RA Law “On Protection of Personal Data”; for Clients subject to other laws, a data processing agreement within the meaning of those laws). It applies when the Client’s automation in the Service processes data of third parties: candidates, employees, tenants, guests, chat members, etc. (the “Data Subjects”). Accepting the Offer and clicking “I confirm” in the setup wizard constitute the written form of the instruction.

13.2. Roles. The Client is the controller (operator) of the Data Subjects’ personal data: it determines the purposes and means of processing and is responsible to the Data Subjects and public authorities. The Seller processes the data only on the Client’s instructions, to the extent needed to run the chosen automation, and does not use it for its own purposes, including model training, analytics or advertising.

13.3. Purpose, scope and operations. The purpose, data categories, Data Subjects and operations for each automation are set out in its guide and setup wizard, which form part of the instruction. For the “AI Candidate Screening in Telegram” automation: purpose — reviewing applications to the Client’s vacancies; data — name, Telegram data, phone, questionnaire answers, voice messages and their transcripts, CV file and text, stages, decisions and notes; Data Subjects — candidates; operations — collection via the bot, recording, storage, display to the Client’s team, AI-assisted scoring and transcription, deletion.

13.4. Recipients (sub-processors). The Client agrees to the use of: the hosting provider Hostinger International Ltd. (server in the United Kingdom); OpenRouter, Inc. (USA) and the model providers connected through it (Google LLC and others), with data retention and training prohibited where the provider supports it; Telegram, to deliver messages. The Seller notifies the Client of changes to this list 14 days in advance; if the Client objects and the parties do not agree, the Client may stop using the automation.

13.5. Cross-border transfer. The Client acknowledges that the data is stored and processed outside the Republic of Armenia, including in the United Kingdom and the USA. The Client itself ensures a legal basis for such transfer: the Data Subject’s consent and, where the law requires, a permit from or notification to the competent authority.

13.6. Security measures. The Seller stores the data on a protected server, transmits it only over encrypted channels, restricts access (Seller staff access the Client’s data only for support at the Client’s request or to fix a failure, with a log entry), keeps it confidential during and after the term of the Offer, and maintains a log of the automation’s decisions.

13.7. Data Subjects’ rights. The Seller provides the Client with tools to fulfil Data Subjects’ rights: viewing, correcting and deleting data, and the bot commands /mydata and /delete where available. At the Client’s request, the Seller assists within 2 business days with a request these tools cannot handle.

13.8. Incidents. Upon becoming aware of unauthorised access to or a leak of the Client’s data, the Seller notifies the Client without undue delay and no later than 24 hours, by email and in Telegram: what happened, which data is affected, and what measures were taken. Public notices and reports to authorities that the law requires from the controller are made by the Client; the Seller provides the necessary information.

13.9. Retention and deletion. Data is kept for the periods the Client chose in the settings and deleted automatically; after the subscription ends — within 90 days. Data disappears from backups as they are rotated; the Seller will not restore data deleted on request from backups, except when recovering from a failure. Upon the Client’s written request, the Seller deletes data earlier and confirms deletion.

13.10. Client’s obligations. The Client warrants that: (a) it has a lawful basis for processing and shows Data Subjects the consent and notices; if the Client supplements the standard text, the Client is responsible for the supplement; (b) questionnaire questions, criteria and job texts do not ask for age, sex, nationality, religion, health, marital status, appearance or other traits unrelated to the job and are not discriminatory; (c) it notifies the competent authority itself where the law requires (for example, of processing biometric or special-category data); (d) decisions about Data Subjects are made by a human, and the AI score serves only as a hint; (e) it does not recruit persons under 16 through the automation without a legal representative’s consent.

13.11. Restrictions. Automations processing third parties’ personal data are not intended for and may not be used: (a) by Clients subject to Russian Federal Law No. 152-FZ “On Personal Data” (the requirement to store data in Russia is not met); (b) to screen job candidates in the European Union, the European Economic Area or the USA. A Client using an automation in breach of this clause is solely responsible and reimburses the Seller for any resulting costs.

13.12. AI. Scores, texts and transcripts produced by AI may be inaccurate. The Seller is not liable for decisions the Client makes based on them or for content the Client publishes.

13.13. Liability. The Seller’s liability under this section is limited to the amount the Client paid for the subscription in the 3 months preceding the event, except in cases of the Seller’s intent or gross negligence. The Client indemnifies the Seller for losses and fines arising from the Client’s breach of clauses 13.10–13.11.

13.14. Priority. In case of conflict, this section prevails over the other terms of the Offer with respect to personal data.

Seller details: Sole proprietor (IE) Gleb Bychkov, TIN (ՀՎՀՀ) 20318469, state registration number 286.1589295, address: Republic of Armenia, Yerevan, Arabkir district, Khapantsyan St. 51/4, apt. 6, 0014, e-mail hello@profiforce.com. Version dated October 27, 2026.