Subscription refunds

The full terms are in the Refund Policy. Here is the short version.

Free trial

It’s free — nothing to pay and nothing to refund. Try the automations before you pay.

First payment — 3 days

Paid for a subscription for the first time and changed your mind? We refund the full amount if you write within 3 days of payment.

Longer terms — months not yet started

If you paid for 3, 6 or 12 months, we refund the full months that haven’t started yet. Months already started are charged at the monthly price of the same plan, without the long-term discount. A month that has started isn’t refunded, and neither is a 1-month subscription after the first 3 days.

When there is no refund

• •A subscription month that has started.
• •Bonus and trial days — they can’t be exchanged for money.
• •Limitations of third-party services (Telegram, Google, Meta) described on the automation’s page.

Not sure an automation fits? Ask the AI consultant or try it during the free trial.

Customization and new automations

Refund terms are stated in the invoice. Usually: before work starts — a full refund; once work has started — in proportion to the work not yet done, by agreement.

How to request a refund

1. 1.Write to hello@profiforce.com from the email your account is tied to (or tell us the Telegram account you sign in with).
2. 2.Include the order number (PF-…) and the reason.
3. 3.We review requests within 5 business days and issue approved refunds within 10 business days.

Money goes back the way you paid: a card payment — only to the same card, and the crediting time depends on your bank. A Telegram Stars payment can be refunded only in full and only in Stars to the same account — so a refund for months not yet started isn’t possible for it.