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Report a problem and get bonus days

Found a bug in an automation or your account? How to report it and when we add subscription days

New automations are released in beta, and every bug you find helps make them better. For each confirmed bug we add days to your subscription.

How to report

  1. 1.Click “Report a problem” — the button is on screens marked Beta: automation dashboards and the account in Telegram.
  2. 2.Describe what you did and what you saw. For example: “I clicked Launch, but the bot is still paused”.
  3. 3.Click “Send” — the Profiforce team gets the message right away, and the reply comes as a regular support request.

No button at hand? Write to support: the AI consultant or, with a subscription, a specialist.

Bonus days

We check every report. If the bug is confirmed, we add subscription days on your current plan — the number is decided for each bug. The days are added to your subscription term; if it has already ended, they count from today. We’ll let you know when they’re added.

What to report

  • An automation doesn’t do what its page or the wizard promises.
  • A button, a wizard step or an account screen doesn’t work.
  • The instructions for a step don’t match what you see (there is also the “Instructions outdated?” button under each step).

Feature ideas are welcome too — we read them, but bonus days are for bugs. Bonus days are added at Profiforce’s discretion and can’t be exchanged for money (Terms of Service, clause 4.3).

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